Frequently Asked Questions

General

✚ DO YOU OFFER FINANCING?

While we don’t offer financing, we have multiple payment plan options to help you spread out your investment. Working with small businesses in our passion and we understand that budgets can be tight. If you have more questions about our payment options feel free to contact us.

WEb
Design

✚ I HAVE A FACEBOOK PAGE DO I NEED A WEBSITE?

Facebook is important and can drive traffic and sales, but it’s not a substitute for a website. Facebook is akin to having a booth at a farmer’s market — lots of foot traffic but the creative freedom is limited, the signal-to-noise ratio is high, and, at the end of the day, the visitors belong to the market itself.

✚ I DON’T WANT ANYTHING FANCY.

Presentation matters and will continue to matter in the online space. A modern website needs to have a simple, beautiful interface that is easy to use and gorgeous to look at, whether your client is a yoga instructor, an attorney, or a food photographer.

✚ I MAY NOT HAVE THE RIGHT ASSETS.

Having the right branding, imagery, and copy are prerequisites to creating a great website. If you don’t have it we can help with great branding plans and a few expensive resources. Your Squarespace site can grow with you, so if down the line you find you have even more to add your site is always ready when you are.

✚ ARE THERE ANY FREE OPTIONS?

Things are rarely as free as they first appear. Once you add in costs for hosting, domains, themes, apps, plugins, custom domains, and removing third-party ads, you’re looking at a price significantly higher than “free”. An advantage of using Squarespace is the ability to package domains, hosting, customer support, and continued improvements into a single monthly or annual payment.

✚ I DON’T WANT MY WEBSITE TO LOOK LIKE A TEMPLATE.

While it is true that Squarespace has a tightly curated library of templates to work with, their templates are there to act as a jumping-off point. With our years of experience, we can give you a website that is distinctly and beautifully branded but maintains the award-winning user experience Squarespace is known for.

✚ WHAT ABOUT MY EXISTING SEO?

Switching platforms may cause a temporary dip in established search ranking, but with Squarespace, that dip can be significantly reduced. Importing blog content, which is often a major contributor to SEO rankings, is a one-step process. It’s easy to customize URLs so inbound links will continue to work. Redirects of pages that do not get migrated over are simple to implement and will preserve the SEO value of those pages.

VISUAL
BRANDING

✚ HOW LONG DOES IT TAKE?

Depending on your package it will take between 2-4 weeks from start to finish. You will need to be able to get feedback to me in 1-2 business working days between those dates. If you delay in your feedback, you project will be delayed.

✚ WHAT FILE TYPES DO I RECEIVE?

You will receive shared access to all of your files including, High-quality PNGs (300ppi, print), Low-Quality PNGs (72 ppi, web), PDF files (for printing). If you need items in additional file types, let us know.

✚ WHEN CAN I START MY BRANDING JOURNEY?

If you’re ready to go, click here to fill out our Inquiry form and we will get back to you in the next 48 hours. Iggy + Stella Creative Studio are typically booked a couple of months in advance, though for the right project we can make an exception.

✚ HOW MUCH WORK WILL I NEED TO DO?

Outside of your Discovery Calls, your private Pinterest board and Questionnaire, the main thing we need from you is feedback. Timely feedback is key to making sure our designs are perfect for you.

✚ CAN I GET IT IN CANVA?

We can create any of your marketing collateral in Canva if needed. Just give us a heads up your inquiry form.

Graphic
Design

✚ HOW LONG DOES IT TAKE?

It all depends on what we are designing and how quickly you can get us feedback. We've made designs same day and on occasion within the hour.

✚ WHAT FILE TYPES DO I RECEIVE?

If you need items in specific file types, let us know and we will make it happen.

✚ CAN I GET IT IN CANVA?

We can create any of your marketing collateral in Canva if needed. Just give us a heads up on your inquiry form.

Squarespace

✚ ALL-INCLUSIVE

Between getting a host, buying a domain name, setting up your email, figuring out email marketing, and setting up scheduling software, there isn’t much time left to run your business. Not to mention the frustration and hassle of keeping up with renewing subscriptions and drip drip drip of payments to several companies. With Squarespace, a custom domain name, hosting service, custom email address, email campaigns, analytics, and even custom scheduling is available with your monthly subscription.

✚ EASY ON THE BUDGET

With plans ranging from $12 to $16 per month for websites and $26 to $46 per month for online stores, Squarespace has very affordable websites. Even more, savings are available for those who sign up for an annual subscription. Squarespace was designed for everyone from bloggers to musicians to online retailers, so you can be confident that it is robust and flexible enough to grow as your business does. You can switch plans at any time. You won’t have to worry about switch platforms in a few years.

✚ RESPONSIVE DESIGN

Mobile traffic now accounts for more than half of all website traffic. Squarespace is built that fact in mind. Every Squarespace template includes a unique mobile experience that matches the overall style of the website, so the content will look great on every device, every time.

✚ BUILT-IN SEO

Every Squarespace website is equipped with all the elements needed for a strong SEO strategy. Site descriptions, page titles, custom URLs, search-friendly formatting, and other key elements are all easily managed. There is an automatically generated built-in sitemap that helps Google to crawl, understand, and ultimately, rank a website.

✚ FORM + FUNCTION + BEAUTY

Squarespace templates are beautifully and thoughtfully designed to incorporate cutting edge UI/UX best practices, which means your website will have the best of form, function, and beauty baked right in.

24/7 + 365

The Customer Care team at Squarespace is available seven days a week, 24-hours a day (I have the 3 am emails to prove it), and has won several awards for outstanding customer support.

✚ NO MORE MESSY UPDATES

Squarespace is a self-contained platform that works seamlessly and is fully managed from top to bottom. No more complicated software updates, third-party extensions, plugins, or widgets that don’t play nice with each other; patch security vulnerabilities, or the constant worry that changing one component might break something else. It also means you won’t have to come out of pocket to pay for third-party apps or plugins since most functionality is native to Squarespace.

✚ WHAT YOU SEE IS WHAT YOU GET

Squarespace was designed with the do-it-yourself user in mind, making it super simple to maintain and update their websites on your own, long after your project is complete. Managing your website is a matter of dragging-and-dropping, easy-to-insert content blocks, and intuitive page layouts. Blog posts are easy to publish and push to your social media channels, new pages are easy to add, photos can be swapped out easily.